Work History
JUNE 2021 - PRESENT
Vacasa, Product Designer II
Improved usability of ticket management process in order to reduce ticket completion times by 20%
Optimized inspection scheduler algorithm to generate more 5 star reviews and save 400 hours of labor, daily
Built 0 to 1 MVP to test a new service offering that could triple our market reach
Reduced call times by integrating Twilio Flex (SaaS product) into our customer experience workflow
JAN 2021 - JUNE 2021
SpringML, UX Designer
Created a vaccine distribution tool to reduce the amount of wasted vaccine
AUG 2018 - JUNE 2021
GIMM Works, UX Designer
Built an app for school admins to inform students of leftover food to address food insecurity on college campuses
Digitized the curriculum of a deaf literacy program in order to broaden access to others in the ASL community
Created an augmented reality app to help children with autism understand how to follow sequential steps
Boise State University, B.S. GIMM
The College of Innovation and Design at Boise State University offered a unique B.S. in Gaming, Interactive Media, Mobile (GIMM) which emphasized using emerging technologies such as AR and VR to make the world a better a place